ClaimAudioEvidence Studio

Product workflow

Connect the claim fact to the exact moment it was said.

ClaimAudio turns a recorded statement into a transcript, source-linked findings, contradiction alerts, and an evidence memo your team can review before claim-file use.

Evidence Studio - Claim #A-4921

Insured statement - 42:18 - bodily injury liability review

Review queue
LiabilityInjuryCoverageContradictions
Waveform
12:44 selected
00:00Quote starts 12:4442:18
12:38Examiner

What happened as you approached the intersection?

12:44Insured

I looked down to check the navigation, and when I looked up the light was already red.

13:02Examiner

Were there any passengers or witnesses nearby?

Liability admissionHigh
"I looked down to check the navigation, and when I looked up the light was already red."

Timestamp

12:44

Speaker

Insured

Action

Review

Why it matters

Connects driver attention to the traffic-control sequence and supports liability review.

Memo draft

Issue

Liability

Finding

Driver distraction before red light

Support

Insured quote at 12:44

Potential contradiction

Later statement describes noticing the red light before checking navigation.

Compare 12:44 with 08:13

Findings

5

Need review

2

Memo ready

3

How it works

A complete statement evidence workflow.

The product experience is built around claim review: intake, transcript, findings, reviewer decisions, and export.

01

Upload statement

Add claimant, insured, witness, or recorded statement audio to a controlled workspace.

02

Generate transcript

Create a speaker-labeled transcript that stays connected to the original recording.

03

Extract findings

Surface liability facts, injuries, damages, prior conditions, coverage facts, and follow-up questions.

04

Review evidence

Inspect each finding with quote, timestamp, speaker, confidence, why it matters, and waveform proof.

05

Export claim memo

Send approved findings into a structured evidence memo, transcript package, or selected clip list.

Product states

Review the product moments that decide whether the workflow fits.

Evaluation buyers should see intake, finding triage, contradiction review, and memo export before they approve a pilot.

Statement intake

Upload approved audio and capture claim context before review.

insured-statement-a4921.mp3

42:18 · Auto BI · Liability review

Review queue

Findings are grouped by claim issue for human review.

Liability admissionHigh
Prior conditionReview
Follow-up questionReview

Contradiction review

Compare statements without treating alerts as conclusions.

First statement: call before police arrived
Later statement: call after report completed

Memo export

Approved findings become structured claim materials.

Quote included
Timestamp included
Speaker included
Feature set

Not a generic transcript. A claim evidence layer.

ClaimAudio focuses on the work claims professionals do after the transcript exists.

Source-linked findings

Each finding includes the exact quote, timestamp, speaker, confidence, and why it matters.

Waveform proof

Jump from any memo item back to the precise moment in the recording.

Contradiction detection

Compare statements across people, dates, reports, and medical chronology.

Human review workflow

Approve, reject, or edit findings before anything becomes claim-file material.

Claim memo export

Create structured evidence memos organized by issue, quote, timestamp, and follow-up.

Claims-specific categories

Focus review on liability, injury, damages, prior condition, coverage, and SIU-relevant facts.

Review path

Human review before anything becomes claim-file material.

Findings are proposed with source support. Reviewers control approval, rejection, edits, and export.

  1. 01

    Upload recorded statement audio

    Keep the statement source, finding, and reviewer decision connected.

  2. 02

    Generate speaker-labeled transcript

    Keep the statement source, finding, and reviewer decision connected.

  3. 03

    Extract claim-specific findings

    Keep the statement source, finding, and reviewer decision connected.

  4. 04

    Review exact quote, timestamp, and waveform proof

    Keep the statement source, finding, and reviewer decision connected.

  5. 05

    Approve, reject, or edit findings

    Keep the statement source, finding, and reviewer decision connected.

  6. 06

    Export a claim-ready evidence memo

    Keep the statement source, finding, and reviewer decision connected.

Memo output

The workflow ends in reviewed evidence, not loose notes.

A sample evidence memo shows how approved findings become organized claim-file material with quote, timestamp, speaker, and issue context.

Sample evidence memo

Claim #A-4921 recorded statement review

Export preview: approved findings only, organized by claim issue.

Reviewer status: 3 approved
Liability

Driver distraction before intersection entry

12:44Insured
"I looked down to check the navigation, and when I looked up the light was already red."

Why it matters: Supports review of attention, traffic-control sequence, and liability position.

Prior condition

Neck symptoms pre-date the loss

28:09Claimant
"My neck had been bothering me since the gym injury last spring, before this crash happened."

Why it matters: Relevant to causation, damages, and medical chronology review.

Follow-up

Potential unidentified witness

34:51Claimant
"There was another person who saw the whole thing from the parking lot entrance."

Why it matters: Creates a concrete next step for witness identification.

Memo includes quote, timestamp, speaker, issue, and source link.
Request this sample memo
Comparison

Transcript tools help you read. ClaimAudio helps you prove.

The difference is source-linked evidence, claim-specific categories, contradiction review, and memo export.

Transcript

Transcript software

Text record of the statement

ClaimAudio

Transcript plus source-linked claim findings

Why it matters

Useful reading becomes reviewable evidence.

Summary

Transcript software

General recap

ClaimAudio

Issue-specific summary by liability, injury, damages, coverage, and follow-up

Why it matters

Reviewers see why a statement matters to the file.

Exact quote

Transcript software

Reviewer must find and copy it

ClaimAudio

Quote attached to every finding

Why it matters

Memo support is not separated from the source language.

Timestamp proof

Transcript software

Often manual or approximate

ClaimAudio

Exact timestamp and audio jump link

Why it matters

Managers and counsel can verify the moment quickly.

Waveform/audio proof

Transcript software

Not connected to the finding

ClaimAudio

Click-to-audio waveform proof

Why it matters

The recording stays connected to the claim fact.

Contradiction detection

Transcript software

Manual comparison across files

ClaimAudio

Flags statement differences for human review

Why it matters

Potential inconsistencies are easier to inspect.

Claim memo export

Transcript software

Separate drafting step

ClaimAudio

Evidence memo organized by issue, quote, timestamp, and speaker

Why it matters

Approved findings become claim-ready documentation faster.

Human review workflow

Transcript software

Outside the tool

ClaimAudio

Approve, reject, or edit before claim-file use

Why it matters

The reviewer controls what becomes file material.

Listen less. Review more precisely.

Move from scanning long audio to inspecting the moments that matter.

Show your support.

Give managers, counsel, and reviewers the quote and timestamp behind every finding.

Compare across sources.

Flag statement changes across people, dates, reports, and medical chronology.

Exact quoteAudio jump link

ClaimAudio is built for teams that need to support the file with the source statement, not replace reviewer judgment with a generic summary.

The product is designed around a simple rule: every finding should remain tied to the quote, timestamp, speaker, reason it matters, and audio proof until a human reviewer decides what belongs in the claim file.

ClaimAudio product team

Start with a private evaluation, not a blind rollout.

Use one approved anonymized statement to inspect ClaimAudio's evidence memo, timestamp proof, security questions, and pilot fit before any broader deployment.

Anonymized evidence memo review
Timestamp proof walkthrough
Security packet preview
Pilot success criteria
Request evaluation