Procurement review
A clearer review path for claims, legal, security, and finance.
ClaimAudio evaluations can include the materials buyers need to assess sensitive recorded statement workflows: data terms, subprocessors, retention, SOC 2 status, architecture, pricing, and pilot success criteria.
Make diligence topics explicit before the pilot expands.
These items are framed as review materials and status disclosures, not unsupported guarantees or certification claims.
DPA and data-use terms
Define approved sample material, customer-data use, confidentiality, deletion handling, and pilot boundaries before files are exchanged.
Subprocessor list
Disclose service providers involved in hosting, storage, transcription, processing, support, and notification workflows as the production stack is finalized.
Retention and deletion policy
Document handling windows for recordings, transcripts, findings, exported memos, and deletion requests by workspace or agreement.
SOC 2 status
Discuss readiness controls and audit path during diligence; do not claim certification until a completed audit can be verified.
Architecture overview
Show statement intake, storage, transcript generation, finding extraction, reviewer approval, memo export, and lead-routing boundaries.
Security questionnaire support
Route vendor-security questions to the right review owner before expansion beyond approved anonymized pilot material.
Pricing should be reviewable by operations and finance.
A ClaimAudio quote should map to statement volume, reviewer seats, pilot criteria, retention expectations, and rollout ownership, so procurement is not left guessing what is included.
See pricing strategyShow where recorded statement data moves and where reviewers stay in control.
The architecture review focuses on evaluation boundaries: intake, processing, source-linked findings, human approval, export, and retention.
Approved audio intake
Review ownership, data handling, and claim-file boundaries at this stage before production rollout.
Transcript and speaker labels
Review ownership, data handling, and claim-file boundaries at this stage before production rollout.
Claim-specific finding extraction
Review ownership, data handling, and claim-file boundaries at this stage before production rollout.
Human review queue
Review ownership, data handling, and claim-file boundaries at this stage before production rollout.
Evidence memo export
Review ownership, data handling, and claim-file boundaries at this stage before production rollout.
Retention and deletion controls
Review ownership, data handling, and claim-file boundaries at this stage before production rollout.
Give procurement a concrete packet to review.
Use the private evaluation to align claims, legal, security, finance, and operations around output quality, data handling, quote scope, and rollout fit.